How to set up your admin password
Once you have been set up as an administrator on the epoints system, an email will be sent to you from email@example.com with setup instructions.
Before you can log in to the epoints admin portal, you need to verify your account and create a password. You can do this by clicking on the verification link in the email.
- If you have not received this email, you may want to check your spam or junk folder. Failing this, you may want to check that whoever put you on the system has used the correct email address.
Some email clients can have problems with links in email messages. If for any reason the epoints admin portal does not load up correctly once you’ve clicked on the link, we would suggest that you copy & paste the address into the address bar yourselves as this often solves the problem.
To do this, you will need to click and drag your mouse cursor to highlight the whole of the address from start to end. You should then right-click on this highlighted link and select “Copy” from the menu that appears.
Once you’ve copied the address, you should delete any text currently in the address bar (1). Once blank, right-click in the space and select “Paste” (2) from the menu that appears.
This will paste the address that you’ve just copied into the address bar. You then just need to press enter on the keyboard and the epoints admin screen will load.
Enter the password that you wish to use in these two fields. This will need to be at least 6 characters long. Once you’ve done this, just click “Activate” to verify your account.
The page should reload with the message “Account has been activated successfully”. To log in to the admin portal now, you need to click “Login” (1) at the bottom of the screen and enter the details you just set up.
If you need any further help logging in, please see this guide.