Support Team

Dedicated, UK-based support to keep your organisation running smoothly.

Reliable Support When You Need It Most

At Each Person, we understand the importance of quick, effective support to ensure your benefits platform runs seamlessly. That’s why we’ve built a dedicated, UK-based customer service team committed to addressing your queries as soon as possible. With our strict service level agreements (SLAs), we aim to answer, inspect, forward, and respond to all queries within one working day of receiving them.

Our customer service team is trained to handle all types of communications, whether they involve client requests, user questions, or enquiries from prospective customers. You can trust us to provide professional, compassionate support tailored to your specific needs, ensuring your team feels supported every step of the way.

Compassionate and Tailored Customer Support

Whether you’re a tech savvy genius or you’ve never opened a Word Document in your life, the Each Person Support team is willing to offer catered customer service to every person who comes through to us no matter their query. No question, qualm or query is too big or small.

We also provide a tailored Knowledgebase designed to offer instant support. We are constantly updating our FAQs and How-To Guides to ensure common questions are answered and addressed immediately. Our knowledgebase also provides an opportunity for users, managers and super admins alike to learn more about the vast capabilities of their benefits platform.

Going Above and Beyond

We don’t just solve problems—we provide a seamless customer service experience. Our team’s compassionate approach ensures that even the most complex issues are handled with care and professionalism. For those who may need guidance navigating an online platform or have specific questions about our services, our support team are specially trained to offer clear and concise support that builds confidence in our tools and systems.

Why Choose Each Person?

Choosing Each Person means choosing a partner who prioritises your success. Our UK-based customer service team is a trusted resource for resolving queries quickly and efficiently. Combined with our carefully curated knowledgebase, we ensure that every user, whether employer or employee, has access to the assistance they need when they need it.

Need help? Contact our support team in the form below or explore our knowledgebase for immediate answers today!