T&C's

By accessing or using the Each Person Platform ("the Website"), you agree to comply with these Terms and Conditions ("Terms"). If you do not agree to these Terms, please refrain from using our services.

Updates to Terms
We may update these Terms periodically to reflect changes to our services, legal requirements, or business practices. Continued use of the platform after such updates constitutes your acceptance of the revised Terms. Please review this document regularly. Significant changes will be communicated via email or other direct notification methods.

‍Introduction
These Terms provide a clear guide to using the Each Person Platform. They outline:
• Earning and Redeeming Epoints: Details on how to accumulate and use Epoints for rewards.
• Program Guidelines: Rules for participating in the Each Person recognition scheme.
• Recognition Platform: Information on our employee recognition initiative. By using the platform, you also agree to abide by our Privacy and Cookie Policy. Failure to comply with these Terms may result in the suspension or termination of your account, including forfeiture of your Epoints.

Registration
• To be a part of the Each Person Platform, you must:
• Be at least 18 years old.
• Have a valid email address.
• Upon registration, safeguard your account credentials. Notify us immediately if you suspect unauthorised access.

Inactive Accounts
Expiration of Epoints and Multi-Retailer Vouchers
Any Epoints or multi-retailer vouchers that are issued and credited to your account shall remain valid for a finite duration of eighteen (18) months from the date of issuance. It is incumbent upon the account holder to redeem these credits within this prescribed period. Failure to utilise the Epoints or vouchers within the stipulated timeframe will result in their automatic expiration, rendering them null, void, and no longer available for redemption or use. No extensions, exceptions, or reinstatements shall be granted beyond this expiration period.

Account Forfeiture Upon Termination of Employment
In the event that you are granted membership to the Each Person platform, operated by Epoints Rewards Limited, as part of an arrangement facilitated by your employer, and you subsequently depart from the employment of said organisation—whether through resignation, termination, or any other means—your account shall be subject to immediate forfeiture. This forfeiture encompasses the entirety of the account, including but not limited to any accrued, remaining, or otherwise unutilised balance of Epoints, vouchers, or rewards. Such forfeiture shall take effect concurrently with the cessation of your employment, and no entitlement to the remaining balance shall persist thereafter.

Account Reactivation and Balance Reinstatement
Upon receipt of a formal request from the account holder, and subject to the sole discretion of Each Person (Epoints Rewards Limited), we may authorise the reactivation of a previously deactivated or forfeited account. However, notwithstanding the approval of such reactivation, any balance of Epoints, vouchers, or other credits that were forfeited at the time of deactivation shall not, under any circumstances, be reinstated, restored, or otherwise made available for use. The account reactivation shall pertain solely to the reopening of the account itself, and the prior balance shall remain irretrievably lost.

Termination of Employer Agreement
Should your employer elect to terminate or otherwise discontinue their contractual agreement or participation with Each Person (Epoints Rewards Limited), whether through mutual consent, unilateral decision, or any other form of cessation, your account shall be deactivated as a direct consequence of such termination. Upon deactivation of the account under these circumstances, any and all residual Epoints, vouchers, or other credits contained within the account at the time of deactivation shall be subject to immediate and irrevocable forfeiture. No claims, appeals, or requests for compensation with respect to the forfeited balance shall be entertained or considered.

Voluntary Termination of Account
You may, at your sole discretion and at any time, elect to terminate your account by providing the requisite notification to Each Person (Epoints Rewards Limited) in accordance with the prescribed procedures. Upon the effective termination of the account, any Epoints, multi-retailer vouchers, or other forms of credit that remain unutilised shall be deemed forfeited. Such forfeiture shall be final unless the Epoints or vouchers are redeemed prior to the official deactivation of the account. Once the account is deactivated, no further redemptions shall be permitted, and the balance shall be considered irretrievably lost.

Exception for Diesel Card Members:
Notwithstanding the aforementioned terms, individuals who possess membership through a Diesel Card arrangement shall retain limited and restricted access to their account for the specific and exclusive purpose of engaging in shop-only transactions. However, any balance of Epoints, vouchers, or other credits that were awarded or otherwise provided by the employer shall be forfeited upon the cessation of employment with said employer or in the event that the employer terminates their agreement with Each Person (Epoints Rewards Limited). This forfeiture shall be absolute, and no reinstatement or compensation shall be provided.

Acceptance of Terms
The agreement is between Epoints Rewards Limited (ERL), trading as Each Person, and the Individual End User choosing to use the Diesel Card.

‍Key Definitions
• Each Person: The rewards software delivered by ERL.
• Customer: The entity the Each Person scheme agreement is with.
• End User(s): Employees of the Customer or individuals referred by them.
• Account Balance: The available funds in a user's account. This may fluctuate based on monthly top-ups. Any unused balance at the end of the month will roll over to the following month.
• Each Person Voucher: A multi-retailer voucher available in the Each Person shop, issued by ERL.
• Our/Us/ERL: Epoints Rewards Limited (company registered in England and Wales).
• Privacy Policy: Can be found on the Each Person website.
• MBI MBO Ltd: The investment holding company of ERL.

‍Membership and User Account
• Subscription: Requires an annual fee of £19.99, charged on the same date each year after sign-up, plus a processing fee of 1.2% applied to any monthly payments and overspend payments.
• Monthly Payment: Paid in advance on the first working day of each month, non-refundable, and only for standard diesel at participating garages for the registered vehicle.
- The card cannot be used for food, drinks, or premium diesel. Using the card for premium diesel will incur additional charges, which Each Person is not responsible for.
- The card is not valid at Tesco or Sainsbury’s garages, and purchases there will be at a higher rate, which Each Person is not responsible for.
• Payment Day: On the first working day of each month, the payment is taken, and the account balance will not update immediately. A message will display: "Balance will be updated in the next 24 hours." Later in the day, the surplus cron jobs will process, and the balance will be correctly updated.
• Activation: Membership begins on the first day of the chosen subscription month. Late sign-ups may defer activation.
• Card Loss/Replacement: Users bear the cost of replacement cards.
• PIN Responsibility: Users must secure their PIN and report compromises immediately. Fraudulent use is non-refundable.
• Unspent Balances: Carry over to next month or convert to multi-retailer vouchers. ERL is not responsible for goods purchased with vouchers.
• Unused Credit: Can be converted into Each Person Vouchers or carried over to the next month.
• Payment Adjustments: Monthly payments can be modified once per month, excluding the final 7 days.
• Subscription Timing: Requests made within 14 days of month-end begin the following month.
• Balance Updates: Reflected within 24 hours of purchases but may delay due to transaction reporting issues.
• Diesel Station Finder: Updated weekly at cheapestdieselnearme.com. Not all listed garages may accept the card; verify with garages directly.
• Overspend: Any excess usage is charged at the fixed diesel rate plus a 1.2% fee. Unpaid overspend leads to card suspension and eventual cancellation if unresolved.

‍Payment Protection
• Prepayments are protected under a Declaration of Trust with MBI MBO Ltd.
• Payments are non-refundable except under specific conditions (e.g., unused subscription).
• Cooling-Off Period: Customers have the right to cancel their Diesel Card Subscription within 14 days of activation, in line with UK consumer protection regulations. If the subscription is cancelled during this period, any payments made will be refunded in full, provided no transactions have been made using the card.

‍Payment Procedures and Consequences for Delays:
• If an End User wishes to skip a payment due to a large, accumulated balance, it is their responsibility to contact the support team to arrange this in advance.
• In the event of delays in payments, access to the Diesel Subscription service may be temporarily suspended or fully terminated until the outstanding balance is cleared.
• Payment attempts will be made up to three times. If these attempts are unsuccessful, the account will be cancelled, and an email will be sent to notify the End User of the cancellation and confirm the action taken.

‍Eligibility
• Open to employees of participating employers.
• Auto-renewal occurs unless cancelled by the user.

‍Subscription Renewal and Cancellation:
• Each Person (Epoints Rewards Limited) will automatically renew an End User's subscription into the Diesel Card for the next scheme period unless the End User terminates their membership and cancels their subscription. To cancel the subscription, users must get in touch with the Each Person Support Team.
• In the event of cancellation, the End User will either receive a multi-retailer voucher for any unspent balance on their card or, if the Diesel Card has not been used during the current month, the End User can request a refund of the remaining balance. Following this, the Diesel Card will be deactivated and cannot be used.
• Once the End User has received a multi-retailer voucher, it is important to note that this voucher cannot be refunded or transferred back to a cash refund after 14 days.
• Additionally, once a purchase has been made with the multi-retailer voucher, the transaction cannot be reversed or refunded.

‍User Conduct
• Compliance: Users must adhere to applicable laws and guidelines.
• Account Information: Must remain accurate.
• Prohibited Activities: Hacking, tampering, misrepresent identity and other unauthorised actions.
• Respectful Communication: Harassment, offensive language, or discriminatory behaviour will not be tolerated on the platform. Users must engage respectfully with others, and failure to do so may result in account suspension.
• Suspension/Termination: Violations of terms or non-payment may result in service suspension.

‍Privacy and Data Protection
• Personal data is processed in accordance with GDPR and the Data Protection Act 2018.
• Information may be shared with necessary third parties for service provision.
• Users can opt out of marketing communications.

‍Termination of Services
• By ERL: Due to violations, non-payment, legal breaches, or other specified circumstances.
• By User: Permitted at any time following cancellation procedures. Refunds are limited to unused subscriptions or vouchers.

‍Changes to Terms and Conditions
• ERL may update terms, with changes effective upon notification to users.

Terms & Conditions

1. ACCEPTANCE OF TERMS

2. TERMINOLOGY

3. USER ACCOUNTS

4. EARNING AND REDEEMING EPOINTS

5. CONTRIBUTIONS AND ENVIRONMENTAL IMPACT DONATING EPOINTS:

6. USER CONDUCT

7. LEGAL PROVISIONS

8. CONTENT SUBMISSION

9. PRIVACY AND DATA COLLECTION

10. PAYMENTS AND BILLING (IF APPLICABLE)

11. LIMITATIONS OF LIABILITY

12. CHANGES TO TERMS AND CONDITIONS

13. INTELLECTUAL PROPERTY

14. TERMINATION OF SERVICES

Each Person Membership Terms and Conditions

YOUR LEGAL RIGHTS

DIESEL CARD T&CS

REFERRAL T&CS

CONTACT INFORMATION