Last Updated: 10th October 2023
Version: 1.7
By accessing and using the Each Person Platform ("the Website"), you agree to abide by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please refrain from using the Each Person Platform.
At Each Person, we prioritise ensuring our members have a comprehensive understanding of how the Each Person Platform functions. These are the terms of use, and they serve to provide you with essential information:
Definition Clarity: We clarify the precise meanings of the terms we employ within our programs
Earning and Redeeming Epoints: We outline how you can accumulate Epoints and exchange them for various rewards.
Program Guidelines: We establish the regulations governing your participation in the Each Person program.
Each Person Recognition Platform: We explain the mechanics of the Each Person employee recognition initiative.
In essence, these terms serve as a condensed guide to your rights and responsibilities, signifying their importance. While we have endeavoured to make these terms as accessible as possible, should you encounter any uncertainties, please don't hesitate to reach out to us. It is imperative that you peruse these Terms of Use and remain vigilant for updates, as the most recent version always prevails.We typically make updates only when necessary, such as when we introduce new aspects to the program or need to comply with evolving legal requirements.
When these terms are applicable: Prior to becoming a member of the Each Person Platform, it is imperative that you thoroughly acquaint yourself with these terms. By utilising our services on any occasion, you are implicitly agreeing to abide by these terms of use. Your utilisation of our service also serves as an indication of your contentment with the stipulations outlined in our Privacy and Cookies policy. If you have not already done so, we strongly recommend that you peruse this policy, in addition to these Terms of Use.
In the event of any breach of the regulations delineated herein, we retain the right to either suspend your membership, terminate your Each Person account, or restrict your access. Should such actions be taken, you will forfeit access to the Epoints balance within your account, rendering you incapable of redeeming them for rewards. Moreover, depending on your employer's use of Each Person, access to that facility may also be restricted. Consequently, it is of utmost importance to comprehend these terms thoroughly and remain cognizant of the rules that demand your adherence.
When alternative terms are in effect:
When you redeem a reward via the Each Person Platform:
When you choose to redeem your Epoints for a reward, we facilitate this process by engaging our network of Retail Partners, who then deliver the item to your specified postal address or send it to you via email. Each Retail Partner has its own terms that pertain to warranties and your legal rights associated with the ownership of the reward. At Each Person, we handle the redemption service on your behalf, ensuring that orders are placed smoothly and efficiently. The Retail Partner is responsible for fulfilling the reward to you. As part of the Each Person redemption service, we serve as your primary point of contact should you have any inquiries about your order. We can provide support and assistance in resolving matters that may require the involvement of the Retail Partner once the reward has been delivered to you. Please note that the availability of rewards is contingent upon stock, and if we are unable to source your selected reward from the listed retailer partner in our shop, we will make every effort to fulfil your order using an alternative retailer partner.
When you opt to apply for any additional services:
This includes scenarios such as entering a competition. If there are additional terms associated with these services, we will always notify you of their existence and provide you with access to these terms.
In these terms and conditions, we cover all facets of our business, including our Diesel Subscription, Refer a Friend scheme, Membership options, Shop-only policies, and the Recognition Platform. To access specific details related to any of these aspects, please navigate to the corresponding sections within the terms and conditions document. We have structured this document to provide clarity and transparency across all areas of our services, ensuring that you can easily find the information you are seeking.
To clarify the terminology we use in these terms:
1. "Epoints": This denotes the currency of points that you can accumulate and exchange for rewards. Epoints have a fixed value that remains constant. Each Epoint is equivalent to £0.005 (or 0.5p), meaning 200 Epoints are valued at £1.00. When sold directly to an Epoints Member & Employers participating in the Each Person recognition scheme the points include VAT.
2. "Member" or "You": This encompasses any individual who has registered with the Each Person Platform.
3. "Retail Partner": We collaborate with various Retail Partners who either sell products featured in our Each Person Shop or offer products, services, and opportunities to earn Epoints.
4. "Each Person Recognition Scheme" or "The Scheme": This signifies the reward program governed by these terms, enabling members to accrue Epoints through online shopping and various other activities on our Website or App. It also enables members to collect Epoints from their Employer if their Employer is part of the Each Person Recognition Scheme.
5. "Each Person": Each Person is a recognition and reward scheme designed to help Employers promote recognition within their organisations. It achieves this by facilitating the sending of ecards to colleagues and, where appropriate, granting Epoints to Employees as rewards.
For more details, please visit www.eachperson.com.
6. "We," "Us," or "Our": These terms refer to Each Person (Epoints Rewards Limited), the entity responsible for operating the Each Person Platform.
7. "Website": This denotes the official Each Person website located at www.eachperson.com.
8. "Redemption Service Provision": This encompasses the substantial effort undertaken by Each Person to source, manage, order, track, refund, update, re-order, cancel, and provide support to Members in their quest to redeem rewards through Retail Partners. This service involves multiple touchpoints, including Live Chat, Email, and a designated Phone number."
Registration to Each Person:
To take part in the Each Person Platform, it is necessary to create an account. You can accomplish this by registering via your employer or directly with Each Person.
When registering directly with Each Person, please ensure that you meet the following criteria:
1. You are at least 18 years old.
2. You possess a valid and functioning email address.
3.You have a legitimate UK postal address.
Upon successful registration, whether done directly with us or through your employer, you will receive a welcome email to validate your account. Please safeguard the password diligently, as it is essential for accessing your account and redeeming your Epoints for rewards.
Collecting Epoints
You have the opportunity to accrue Epoints under the following circumstances:
1. Being a registered member of Each Person.
2. Earning Cashback
Additionally, you can also accumulate Epoints by engaging in various activities on our website. The diverse methods for earning Epoints are detailed as part of the scheme.
Please be aware that we retain the right to modify the number of Epoints granted for any activity, including transactions with our Retail Partners, without prior notice.
Redeeming your Epoints
Once you've accumulated a sufficient number of Epoints, you may wish to exchange them for rewards. This can be done by following these steps:
1. Log in to your Each Person account.
2. Browse and select the reward(s) you desire.
3. Add the selected reward(s) to your basket and proceed through the checkout process.
Your reward will be dispatched to your designated postal address (or email address if applicable) within a period of ten days unless otherwise specified.
If your reward does not arrive within the designated ten working days or within the time-frame indicated upon placing your order, or if you encounter any issues with a faulty reward upon receipt, please reach out to us at support@eachperson.com.
While each Retail Partner operates under its own terms of business, defective items can typically be replaced, or the Epoints can be refunded to your account, provided that you report any issues to support@eachperson.com within 30 days of redeeming your reward.
We are dedicated to expediting refunds in accordance with the specific terms of business of each Retail Partner we collaborate with. We exclusively partner with reputable Retail Partners in the UK, prioritising exceptional customer service. Consequently, you can expect a prompt and straightforward refund process.
The timing of your Epoints being credited back to your account corresponds to the refund processing timeline of the specific Retail Partner. If you purchased using a credit/debit card you also have the option to request a direct refund to your bank account if you choose not to utilise the Epoints for future purchases.
Please note that all rewards are subject to availability. If we cannot source your purchase from the listed retailer in the shop, we will strive to fulfil your order with an alternative retailer at no additional cost to you.
We retain the right to refund your Epoints if a reward is out of stock or unavailable for any reason. We are not responsible for any costs, claims, expenses, losses, or damages that may arise from the rewards you redeem or those offered by our Retail Partners.
Epoints Cashback is provided when you make a purchase on shop.eachperson.com. The amount of Epoints Cashback may vary by retailer and depending on your membership. Each Person cannot be held responsible and is not liable for any discrepancies in Epoints Cashback amounts. If you notice disparities between the stated Epoints Cashback amount and what you receive, please contact us, and we will promptly investigate the matter.
As part of our commitment, we offer a redemption service provision for customers using our platform. If you have questions about your order's status, are dissatisfied with an item, or change your mind upon receiving it, please contact our dedicated support centre. They will strive to resolve the issue in accordance with the terms of business outlined by the retail partner websites. The redemption service provision is a service that streamlines the process of redeeming rewards or benefits earned by users on the platform. This redemption service provision plays a crucial role in making it easy for users to claim and utilise their rewards.
Contributing Your Epoints (Donating)
We are firmly convinced that addressing climate change is of paramount global importance, and we believe that Each Person Members have the potential to affect meaningful change. This is why we facilitate the process of donating your Epoints to support climate change initiatives.
The Epoints you contribute will be entirely dedicated to the cause(s) we advocate for on the Each Person Platform. The disbursements to these initiatives may occur quarterly or annually, contingent upon the specific Eco-project partner involved. Epoints is committed to keeping Members informed about the utilisation of funds and the tangible impact they are making in the fight against climate change. Updates on these aspects will be regularly posted on the Each Person Platform.
Preserving your Epoints
We understand the importance of ensuring that you retain your Epoints as an engaged member. However, if your account remains inactive and does not accumulate any Epoints for a consecutive 18-month period, the account will be deactivated, and any Epoints within it will be forfeited by the member.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in unlawful or harmful activities.
These terms and conditions are designed to ensure a fair and enjoyable experience for all participants. By using the Each Person Platform, you agree to abide by the following rules:
1. Do not try and cheat the scheme
No Unauthorised Access: Do not attempt to hack, manipulate, or breach our security measures in any way. Unauthorised access or tampering with our systems is strictly prohibited.
No Epoints Manipulation: Do not engage in activities aimed at tricking the scheme into granting you more Epoints than your actual usage justifies. Any fraudulent means to gain additional Epoints is prohibited.
2. Do not harm or offend other people:
Respect and Inclusivity: Do not engage in actions that damage the reputation of the Each Person Platform by associating it with sexism, racism, or any form of discrimination. Respect diversity and inclusivity in all interactions.
No Offensive Language: When using our ecard capability, do not harass, upset, or offend others by using offensive or obscene language or content.
3. Be Yourself When Using the Scheme:
Accurate Information: Provide accurate and truthful identity and contact details when using the scheme.
Using false identities or contact information is strictly prohibited unless explicitly permitted by Each Person.
Age Restriction: You must be at least 18 years old to use the Each Person Platform. If you are under the age of 18, please refrain from participating.
Geographical Limitation: The Each Person Platform is intended for use within the United Kingdom. Using the scheme outside of the UK is not allowed.
4. Respect Intellectual Property:
No Reproduction or Copying: Do not attempt to recreate or copy the Each Person Platform or any of its features. This includes the way the scheme looks, its functionality and its content.
No Unauthorized Use of Brands, Trademarks, or Logos: You are not permitted to use the brands, trademarks, or logos associated with the Each Person Platform without explicit authorisation.
Marketing and Publicity: Do not use or mention the Each Person Platform in press releases or other marketing materials without prior consent from Each Person.
Failure to adhere to these terms and conditions may result in the suspension or removal of your account, as well as the forfeiture of any Epoints balance you may have accrued. We encourage you to enjoy the Each Person Platform responsibly and in a manner that respects the rights and experiences of all participants.
If you have any questions or concerns about these terms and conditions, please contact our support team for clarification. Thank you for being a part of the Each Person Platform.
You acknowledge that content on the Website may be protected by intellectual property rights and agree not
to infringe upon those rights.
Users may submit content to the Website, including comments, reviews, or other materials. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide licence to use, modify, and distribute your content. We reserve the right to remove or moderate user-submitted content that violates these Terms or is otherwise deemed inappropriate.
How User Data is Collected and Used:
At Each Person, we are committed to safeguarding your privacy. We collect and use user data in accordance with applicable laws and regulations.
The data we collect may include:
1. Information provided by users during registration or account creation, such as name, email address, and contact details.
2. Usage information, including IP addresses, device information, and browsing history.
3. Data voluntarily provided by users in the course of using our services, such as comments, feedback, or preferences.
4. Data collected through cookies and tracking technologies for analytics and personalization purposes (please refer to our Cookie Policy for more details).
We use this data to provide, maintain, and enhance our services, communicate with users, customise their experience, and ensure the security and integrity of our platform. We do not sell or share your personal information with third parties for their marketing purposes.
Use of Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance user experience and gather information about how our platform is used. Cookies are small text files that are stored on your device when you visit our website. These technologies help us analyse usage patterns, track user preferences, and provide a personalised experience.
You can manage your cookie preferences through your browser settings, and you have the option to accept or reject cookies. Please note that disabling cookies may affect certain features and functionalities of our platform.
For a comprehensive understanding of our cookie usage and tracking practices, please consult our Cookie Policy, which can be found within our Privacy Policy.
Your privacy is important to us, and we are dedicated to ensuring the protection of your data while delivering the best possible user experience. For any questions or concerns about your privacy or data usage, please don't hesitate to contact us through the channels provided in our Privacy Policy.
If you make payments on the Website, payment terms, refund policies, and billing details will be specified separately.
DISPUTE RESOLUTION
Any disputes arising from the use of the Website shall be resolved through negotiation or, if necessary, through legal action in [Jurisdiction]. These Terms shall be governed by the laws of [Jurisdiction].
LIMITATIONS OF LIABILITY
The Website is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, regarding the Website's operation and content.
We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website.
CHANGES TO TERMS AND CONDITIONS
Right to Update:
We reserve the right to update or change these Terms at any time and your continued use of the Each Person Platform constitutes acceptance of the revised Terms.
Notification of Changes:
Any updates or alterations will be published on the Website, and your continued use of the Website constitutes acceptance of the revised Terms.
INTELLECTUAL PROPERTY
Copyright and Trademark Notices:
Copyright Notice:
All content and materials on this platform, including but not limited to text, graphics, logos, images, videos, and software, are protected by copyright laws and are the intellectual property of Each Person or its respective content providers. Unauthorised reproduction, distribution, or modification of this content is prohibited.
Trademark Notice:
Each Person and any associated logos or marks are trademarks owned by Each Person.
These trademarks may not be used without prior written permission from Each Person.
Grounds for Service Termination:
The circumstances under which the service provider can terminate services include, but are not limited to,
the following:
1. Violation of the Terms of Service or any applicable policies.
2. Non-payment of fees or charges.
3. Breach of legal obligations or regulations.
4. Suspicion of fraudulent or malicious activity.
5. Maintenance or operational requirements necessitating service discontinuation.
6. Force majeure events that prevent service provision.
User Termination Rights:
Users have the right to terminate services under the following conditions:
1. Voluntary termination by the user without violating any contractual obligations.
2. Expiry of the agreed-upon service term or subscription period.
3. Compliance with any notice or cancellation requirements outlined in the Terms of Service.
4. Other termination rights specified in the user agreement
CONTACT INFORMATION
For questions or concerns about these Terms, please contact us at support@eachperson.com.
What These Terms Cover:
These are the general terms and conditions (the “Terms”) which apply to the purchase and use of any Each Person membership tier (the “Membership”).
Please read them carefully before you purchase a Membership or activate any Membership option.
Our Contract With You And Eligibility Requirements For The Membership
These Terms apply to the person purchasing the Membership (the “Purchaser”) and the person who uses the Membership (the “Member”).
If you are both the Purchaser and the Member, then a single contract, governing the purchase and use of the Membership, is formed between you and us at the point when you complete the sign-up process for your chosen Membership tier.
If the Purchaser and the Member are different persons, then: the contract governing the purchase of the Membership is formed between us and the Purchaser, at the point that they complete the purchase of a Membership and the contract governing the use of the Membership by the Member is formed between us
and the Member at the point at which the Membership is successfully activated.
If we cannot accept your Membership purchase or if the proposed Member is ineligible for Membership in accordance with these Terms, we will refund any amounts paid for the Membership and not take any further payment from the Purchaser.
The Membership is only available to Members who are aged 18 or over and reside in the UK.You must only have one active Membership at any one time. The overall Each Person Terms of Use will apply to any Member using the Each Person website and/or app as well as to any purchases made using your Membership.
You agree to use the Membership in good faith and in the way that we intend for it to be used. We set out below some examples of what we see as not using the Membership in good faith.
Opening and closing a Membership more than once in a 3-month period; Allowing someone else to use your Membership; Claiming a refund for one Membership and then setting up another account with the same contact and/or delivery details to exploit this feature.
Creating multiple accounts with the same contact and/or delivery details to exploit any future promotional offers.
Please be aware that if this kind of activity occurs we may suspend your Membership whilst we check how the Membership is being used and we will work in good faith to resolve any such dispute in a timely manner.
What You Get With Your Membership
As a Premium Each Person Member you will receive, at a minimum, the following benefits:Additional discount or cashback on purchases made from the Each Person Shop (applied on top of any retailer discounts).
If, at any point, you end your Premium Each Person membership, you will be downgraded to our free Standard membership which does not provide additional benefits on purchases made from the Each Person shop.
However, you will still be able to purchase items and prices will include any retailer discounts. With this shop-only membership, you will receive a lower cashback than a premium membership.
As part of your Membership, you may also receive ad hoc special offers from time to time. Some of these offers may be subject to availability. You will be informed of such offers either by email, web push notification, the Each Person website or via the Each Person app.
Any marketing communication will be subject to the user having opted to receive these at sign-up or through their profile settings. If you have not opted to receive these, you will not receive any relevant membership marketing messages.
Price And Payment
The price of the Membership will be the price set out on our website. We take all reasonable care to ensure that the prices of the Membership we display are correct.
If despite taking all reasonable care, the correct price for the Membership on the date your Membership is purchased is higher than the price stated online, we will contact you for your instructions. If a pricing error is obvious and unmistakable and could reasonably have been recognised by you as a mispricing, we may cancel the Membership and refund you any sums you have paid.
If you want to change the account details please contact our support team via email at support@eachperson.com.
Duration Of The Membership And Our Rights To Suspend The Membership
The Membership will begin on the date on which the Membership is successfully activated and continue as follows unless you or we end the contract earlier as described in these Terms:
If you have purchased a Membership on a monthly basis, the Membership will continue indefinitely until either you end the Membership or we end the contract by written notice to you.In certain circumstances, we may suspend access to your Membership.
In certain circumstances, we may suspend access to your Membership. We may have to suspend the Membership to:
Deal with technical problems or make minor technical changes; update the Membership to reflect changes in relevant laws and regulatory requirements; make changes to the Membership as notified by us to you.
Investigate the use of a Membership that we have reason to believe is not being used in good faith and in accordance with these Terms. If we suspend your Membership, we will contact you in advance to tell you we will be suspending the Membership, unless the problem is urgent or an emergency.
YOUR RIGHT TO CANCEL
You can always end your contract with us. Your rights when you end the contract will depend on whether there is anything wrong with it, how we are performing and when you decide to end the contract: If you have just changed your mind, you can obtain a full refund if you cancel the contract within 14 days (the “Cooling-Off Period”) starting the day after your membership is purchased or renewed.
Ending the Membership where we are not at fault and there is no right to change your mind. If you want to end your Membership after the Cooling-Off Period referred to in clause 7.2 (and you are not ending the Membership for one of the reasons set out in clause 7.4), the situation will depend on the type of membership you have, as follows: A rolling monthly Membership – You must give us notice to cancel at least 5 working days before the due date of your next payment, in which case your Membership will end at the end of the current month.
If you give us less than 5 working days’ notice, your next payment will be taken and your Membership will not end until the following month. Once you’ve done this, you will not be eligible to receive the Savings Guarantee. If you are ending the Membership for a reason set out below where we are at fault, the Membership will end immediately and we will refund you in full for any period of Membership during which the Membership has not been provided or has not been properly provided.
The relevant reasons are:we have told you about an upcoming change to the Membership or these Terms which you do not agree to;we have told you about an error in the price or description of the Membership and you do not wish to proceed;we suspend the Membership, or notify you that we are going to suspend it for a period of more than 2 months; oryou have a legal right to end the Membership because of something we have done wrong.
To end the contract/Membership with us, please let us know by emailing us at support@eachperson.com.
Please provide your name, registered email address and reason for cancellation.
Our Right To End The Membership
We may end the Membership if you do not comply with these Terms.Also, we may end the Membership at any time by writing to you if: You have missed a payment, and you have failed to make this payment within 14 days of it being due;You provide us with incomplete or incorrect information and have not rectified this within a reasonable time of us asking you to do so; You do not use the Membership in good faith.
If you do not pay us for the Membership when you are supposed to and do not resolve the issue within 7 days, we may cancel your Membership. We will email you to tell you we are cancelling your Membership. We will not cancel the Membership where you dispute the unpaid Membership fee until this has been resolved.In cases of failed payment, we will attempt to make the payment using the existing details that we have each day during the time limits set out.
If you need to update your Direct Debit details, please contact support@eachperson.com as soon as possible so that we can update your account.If we cancel your account, we will stop attempting to take payment. You will need to contact us at support@eachperson.com in order for us to set you back up with a paid Premium membership.
We may write to you to let you know that we are going to stop providing the Membership service. We will let you know at least 14 days in advance of our stopping the Membership services and will refund any sums you have paid in advance for the Membership which will not be provided.
What Happens To Accrued Epoints When The Membership Ends
When your membership is ended or cancelled your accrued Epoints will remain on your account.
You will still be able to access your account and use your Epoints as you will be downgraded to a Standard member. However, as a Standard member, you will not receive the extra discount benefits of a Premium membership meaning that you will get less value from your shopping once your membership has ended.
This Shop-Only arrangement enables users to still browse and make purchases from various retailers. It's important to note that users with Shop-Only access will not be able to use the recognition platform's functionalities, including employee recognition features.
This dedicated Shop-Only access is designed to cater to users with specific shopping preferences and needs.When your membership is ended or cancelled your account will be deactivated and your accrued Epoints will be inaccessible.
No refunds are offered on any Epoints or Vouchers within your balance at the time of cancelling an account, you can contact support@eachperson.com to help you spend any balance you have prior to cancelling your membership.
However, once your account has been closed fully, you will be unable to claim a refund for these Epoints or Vouchers and you will not be able to use them.
If There Is A Problem With Membership
If you have any questions or complaints about the Membership, please contact us by emailing support@eachperson.com.
Summary Of Your Legal Rights
This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website at www.adviceguide.org.uk or call 03454 04 05 06.
The Consumer Rights Act 2015 says:
"you have a right to receive services which are as described.you can ask us to repeat or fix a service if it's not carried out with reasonable care and skill or get some money back if we can't fix it. If you have not agreed on a price beforehand, what you are asked to pay must be reasonable.if you have not agreed on a time beforehand, it must be carried out within a reasonable time.See also Exercising your right to change your mind."
Our Rights To Make Changes
We may make minor changes to the Membership and these Terms (including contracts already in existence) but these will not affect your use of the Membership:to reflect changes in relevant laws and regulatory requirements; andto implement minor technical adjustments and improvements, for example, to address a security threat.More significant changes to the Membership or these Terms (and your existing contract with us) will be notified to you in writing along with the date on which such changes will take effect. If you do not want to accept the proposed change before the change takes effect, you can contact us to tell us you wish to cancel and receive a refund of any Membership Fees you have paid for the months remaining of your Membership after the month in which you cancel your Membership.
Our Responsibility For Loss Or Damage Suffered By You
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable.
Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process. We do not exclude or limit in any way our liability to you where it would be unlawful to do so.
This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Membership.We are not liable for business losses. We only supply the Membership for domestic and private use. If you use the Membership for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
How We May Use Your Personal Information
We will use the personal information you provide to us to:
provide the Membership; process your payment for the Membership;remind you when your Membership is about to expire, how you can renew your Membership and the options available to you for renewal; and if you agreed to this during the order process, inform you about other products that we provide, but you may stop receiving these communications at any time.
We may pass your personal information to our direct debit provider, Stripe so that they can set up a direct debit for your Membership fee and then activate your Membership. We will not store any of your bank details and will only process them for the purpose set out.We will only give your personal information to other third parties where the law either requires or allows us to do so.
Other Important Terms
We may transfer any contract made under these Terms to someone else. We may transfer our rights and obligations under these Terms to another organisation.
Once activated, a Membership cannot be transferred to someone else and must only be used by the Member. As a result, only Purchasers and/or Members have the right to enforce the Terms of the applicable contract and none of us need the consent of any person that is not a party to the applicable contract to end it or the Membership (as applicable) or to agree any changes to these Terms.
If a court finds part of these Terms illegal, the rest will continue in force. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing these Terms, we can still enforce them later. If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract that will not mean that you do not have to do those things or prevent us taking steps against you at a later date.
For example, if you miss a payment and we do not chase you but we continue to provide the Membership, we can still require you to make the payment at a later date. Any contracts made under these Terms will be concluded in the English language.
These Terms are governed by English law and you can bring legal proceedings in respect of the services in the English courts. If you live in Scotland you can bring legal proceedings in respect of the services in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the services in either the Northern Irish or the English courts.
These terms and conditions ("Terms") govern the referral program ("Program") offered by Each Person ("Company"), which allows you ("Referrer") to refer friends ("Referee") to the Company's website ("Website") and earn rewards in return. By participating in the Program, you agree to comply with these Terms. Please read them carefully before referring a friend.
Eligibility:
Referrer
To participate in the Program, you must be a registered user of the Website and meet any additional criteria specified by the Company. b. Referee: Only new customers who have not previously made a purchase on the Website are eligible to be referred.
Referral Process:
Referrer
To refer a friend, the Referrer must share their unique referral link, provided by the Company, with the Referee.
This can be done through various communication channels, such as email, social media, or direct messaging.
Referee
The Referee must use the Referrer's unique referral link to access the Website and make a qualifying purchase. Qualifying purchase is defined as a completed transaction on the Website meeting the minimum purchase amount specified by the Company.
The person you refer to will, if they decide to sign up, join as a Standard Member which is free but they will have the option to upgrade their membership at any time at their own cost to a Premium Membership and pay based upon the prices advertised on the website at the time.
Rewards:
Referrer
Upon successful completion of a qualifying purchase by the Referee, the Referrer will be eligible to receive a reward as specified by the Company. The reward may be in the form of store credits, discounts, or other benefits, determined at the Company's discretion.
Referee
Upon making a qualifying purchase using the Referrer's unique referral link, the Referee will be eligible to receive a reward as specified by the Company. The reward may be in the form of a discount, store credits, or other benefits, determined at the Company's discretion.
Redemption of Rewards:
Referrer
The Referrer's rewards will be credited to their account after the Referee's qualifying purchase is confirmed.
The rewards may be subject to certain limitations, such as expiration dates or usage restrictions, as specified by the Company.
Referee
The Referee's rewards will be applied automatically at the time of their qualifying purchase, subject to any limitations or restrictions set by the Company.
Restrictions and Limitations:
Abuse
The Program is intended for personal use only.
Referral links should not be published or shared on any commercial websites or platforms. Any attempt to abuse the Program, including fraudulent activities or creating multiple accounts to earn rewards, may result in disqualification and the loss of earned rewards.
Non-Transferability:
Rewards are non-transferable and may not be exchanged for cash or any other form of compensation.
Modification and Termination:
The Company reserves the right to modify, suspend, or terminate the Program, or change these Terms at any time, with or without prior notice. Any modifications will be effective upon posting on the Website.
Disclaimer:
The Company makes no warranties or representations regarding the availability, quality, or suitability of the products or services provided on the Website. b. The Company is not responsible for any errors, omissions, or inaccuracies in the referral link or the Program itself.
Governing Law:
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of laws principles.
Entire Agreement:
These Terms constitute the entire agreement between the parties regarding the Program and supersede any prior agreements or understandings, whether written or oral.
By participating in the Program, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree to these you should not participate in the Program.
Eligibility:
The Program is open to individuals who are at least 18 years old and reside in a country where the Program
is valid.
Employees, representatives, and affiliates of the Company, as well as their immediate family members, are not eligible to participate in the Program.
Referral Process:
To participate, you must refer a friend ("Referred Friend") who has not previously made a purchase on our website.
You may refer the Referred Friend by sharing your unique referral link provided by the Company's referral program.
The Referred Friend must use your referral link during the purchase process to be eligible for the Program.
Referral Rewards:
Upon successful referral, both you and the Referred Friend will receive a reward as specified by the Company at the time of referral.
The reward may be in the form of discounts, store credits, or other incentives, as determined by the Company.
The Company reserves the right to modify or terminate the Program, including the reward structure, at any time without prior notice.
Redemption and Limitations:
Rewards earned through the Program are non-transferable, non-exchangeable, and cannot be redeemed for cash.
The Company reserves the right to limit the number of referrals or rewards per participant or to disqualify any participant in the event of suspected fraudulent activities or violation of these Terms and Conditions.
Rewards earned may be subject to expiration dates or additional terms and conditions specified by the Company.
Prohibited Activities:
You agree not to engage in any activity that may be considered fraudulent, deceptive, or harmful to the Company or its reputation.
Prohibited activities include, but are not limited to, creating multiple accounts to generate referrals, using fake
or misleading information, or spamming referral links.5.3. The Company reserves the right to disqualify any participant found engaging in prohibited activities and take appropriate legal action, if necessary.
Privacy and Data
By participating in the Program, you acknowledge and agree that the Company may collect, store, and use your personal information for the purposes of administering the Program and providing reward.
The Company will handle your personal information in accordance with its Privacy Policy.
Termination:
The Company reserves the right to terminate the Program or modify these Terms and Conditions at any time without prior notice.
In the event of termination, any unredeemed rewards will be forfeited.
Limitation of Liability:
The Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the Program, including but not limited to lost profits, loss of data, or loss of goodwill
You participate in the Program at your own risk, and the Company does not guarantee the availability, accuracy, or reliability of the Program.Governing Law and Jurisdiction.
These Terms and Conditions shall be governed Standard vs Premium membership.
The Referee will be given a standard membership tier. (Please refer to our standard membership terms and conditions to see the difference between a standard and premium membership). Referees can upgrade to a premium membership at any time through their account area.
1. ACCEPTANCE OF TERMS
This agreement is between Epoints Rewards Limited (ERL), trading as Each Person and the Individual End User choosing to use the Each Person Diesel Card.
2. DEFINITIONS:
In this Agreement, unless the context otherwise requires, the following words and expressions shall have the following meanings:-
Each Person
The recognition and reward software delivered by ERL
Customer
The party with whom the Each Person scheme agreement is with
End user(s)
The employee(s) of the Customer or individual referred by an employee of the Customer
Account Balance
The Each Person balance accrued as a result of the End user not fully spending The Diesel Card allocation for the given month not including any Customer contribution such as that from a long service award, or other such program
Each Person Voucher
The multi-retailer voucher facility found in the Each Person store, issued by ERL
‘Our’ / ‘Us’ / ‘ERL’ / ERL
EPOINTS REWARDS LIMITED (ERL), a company incorporated in England and Wales with registered number 07453502 and having its registered office at Dane End House, Munden Road, Dane End, WARE, Hertfordshire, SG12 OLR (ERL).
Privacy Policy
Our privacy policy which can be found on Our website; www.eachperson.com
MBI MBO Ltd
Are the investment holding company of ERL. Registered number: 01223701 and having its registered office at Dane End House, Dane End, Nr Ware, Hertfordshire, SG12 0LR
INTRODUCTION
This document outlines the Terms and Conditions that govern your use of the Diesel Card subscription, a service provided by Each Person, in collaboration with our trusted fuel supplier, UK FUELS.
Our Diesel Subscription is designed to streamline your fueling experience, offering you a straightforward and cost-effective method to access diesel fuel at various locations across the nation. Through our partnership with our fuel supplier, Each Person provides you with a Diesel Card subscription that grants you convenient access to fuel and offers an array of features tailored to your business or personal fueling requirements.
This introduction aims to help you comprehend the purpose and extent of your Diesel Card subscription. Please take a moment to carefully review these T&C's, as they delineate your rights and responsibilities as a subscriber. By utilising our Diesel Card, you agree to adhere to these terms, ensuring a mutually beneficial experience for all stakeholders.
USER ACCOUNT
Becoming a member of the Diesel Card does not require any financial checks to be carried out on the End user. Membership is subject to agreeing to and adhering to these Terms and Conditions and payment being received for the annual subscription associated with the membership. This subscription can be paid directly by the End user, or can be paid by the customer and passed to the End user through use
of promo codes. It is our right to refuse membership to any End user. End user membership subscription fee includes the postage and packaging of the Diesel Card and a physical card. In the event the End user loses their physical card it is the responsibility of the End user to pay for a replacement card to be sent out.
It is also the responsibility of the End user to keep their PIN secret and not share their PIN with anyone else. In the event the End users PIN is used unlawfully Each Person (Epoints Rewards Limited) is not liable to refund any fraudulently accessed Diesel Card credit. If a PIN is known to be compromised and has been obtained by somebody other than the End user, it is their responsibility to inform Each Person (Epoints Rewards Limited) at support@eachperson.com whereby the Diesel Card will be cancelled and a new card and PIN will be issued.
Any fees associated with doing so are the responsibility of the End user not Each Person (Epoints Rewards Limited).A End Users Diesel Card contribution is paid a month in advance and once received cannot be withdrawn as cash at any time and will be credited to their Diesel Card monthly credit allowance.
This monthly contribution paid by the End user is then drawn down from their Diesel Card each month paying for Diesel at any UK FUELS participating garage in the UK or Northern Ireland. Note: there are limitations of how the Diesel Card credit can be used, namely: only against Diesel for the vehicle associated with your account only on Diesel, not food, drink or other facilities/services provided by the UK FUELS participating garages only for valid Diesel Cards that have not been paused, cancelled or where payments have been withheld.
Any unspent prepaid credit, leftover at the end of the month, can either be converted to the End User as a voucher or can be carried over and used to reduce the next month's payment. If an End user chooses to convert any unspent prepaid credit into a voucher the End users will receive an Each Person Voucher via their Each Person account. Which can be spent on a large number of retailers and brands to purchase goods or services. Each Person is not liable for the goods or services provided by retailers or brands which the Each Person Vouchers can be exchanged for.
End Users are hereby informed that Each Person, the provider of this Diesel Subscription service, extends a predetermined degree of financial flexibility. This provision permits End Users to modify and, if required, reduce the monthly payment amounts scheduled at the commencement of each month. Such a modification affords End Users the capacity to align their subscription costs with their anticipated diesel fuel consumption, thereby allowing for a personalised approach to financial obligations.
To execute this adjustment, End Users may either access the user interface provided by Each Person or alternatively seek assistance from Each Person's dedicated customer support service. Each Person is firmly committed to offering End Users greater control over their fueling expenditure through this mechanism, ensuring a more tailored and convenient experience within the bounds of this subscription agreement. This adjustment can only be done once per month and cannot be changed 7 days before the end of the month.
End Users are advised that the commencement date of their Diesel Subscription with Each Person is contingent upon the timing of their subscription request. Specifically, if an End User chooses to subscribe for the upcoming month within 14 days preceding the conclusion of the current month, the subscription shall be initiated for the month succeeding the upcoming month. This scheduling ensures that End Users are aware that their subscription activation aligns with the start of the designated month, facilitating seamless access to the Diesel Subscription service.
This delay in the start date is primarily due to the time required for ordering, processing, and delivering the Diesel Cards to End Users, ensuring a smooth and efficient onboarding process. In the event of the End User's decision to terminate their Diesel Card subscription, it is important to note that there shall be no associated cancellation penalties or fees.
The Diesel Card subscription encompasses an annual standard fee of £19.99 and a monthly card processing fee equivalent to 1.2% of the total, which serves to address administrative expenditures. The annual £19.99 fee for the personalised card shall not be subject to refunds, as it covers the unique creation of said card.
ELIGIBILITY
Open to any employee (the End Users) whereby their employer is a licensed user of Each Person. Each Person (Epoints Rewards Limited) reserves the right to request from or to obtain electronically in respect of any Customer such proof of identification, including age, as we may reasonably require. Please note that Each Person (Epoints Rewards Limited) may be required to obtain the full name, address, date of birth of any End User.
Each Person (Epoints Rewards Limited) will automatically renew a End users subscription into the Diesel Card for the next year's scheme period unless the End user terminates their membership and cancels their subscription. In the event of cancellation, the End user will either receive a voucher for the unspent balance on their card or, if the End User has not used the Diesel card for that current month, Each Person can refund the full month amount back to them and the Diesel Card will be deactivated meaning it cannot be used.
The End user may cancel this agreement within 14 calendar days from the date of receipt of agreeing and at any time thereafter.
USER CONDUCT
Each Person expects End Users to adhere to all relevant laws and regulations when using the Diesel Subscription service. This includes but is not limited to compliance with local, state, and federal laws related to fueling, transportation, and environmental regulations. End Users are solely responsible for the proper use and safekeeping of their Diesel Card. Each Person will not be liable for any unauthorised or fraudulent use of the card. It is the responsibility of the End User to report any lost or stolen cards promptly.
End Users shall provide accurate and up-to-date information when subscribing to the service and maintaining their account details. Each Person reserves the right to suspend or terminate access to the Diesel Subscription service if inaccurate information is provided End Users
shall refrain from engaging in any activities that could disrupt or harm the Diesel Subscription service, including but not limited to hacking, tampering, or attempting to gain unauthorised access to the service's systems.
End Users are responsible for ensuring that their monthly subscription payments are made promptly. Delays in payments may result in temporary suspension or termination of access to the Diesel Subscription service.6.6 Each Person expects respectful and professional communication from End Users.
Harassment, threats, or abusive behaviour towards Each Person's staff or other End Users will not be tolerated and may result in suspension of the subscription. End Users are encouraged to provide feedback and report any concerns or issues promptly through the designated customer support channels. Each Person is committed to addressing and resolving End User inquiries and concerns in a timely manner.
End Users may cancel their Diesel Subscription at any time in accordance with the cancellation procedures outlined in these Terms and Conditions. Each Person may also terminate a subscription in accordance with the terms specified herein.6.8 Both Each Person and End Users shall maintain the confidentiality of any sensitive information exchanged during the course of the Diesel Subscription service. Each Person reserves the right to modify these User Conduct provisions and other terms of the Diesel Subscription service at its discretion.
Any changes will be communicated to End Users in accordance with the communication methods specified in these Terms and Conditions.
End Users are expected to conduct themselves in accordance with these guidelines while utilising the Diesel Subscription service provided by Each Person. Failure to adhere to these conduct expectations may result in suspension or termination of the subscription, as well as legal action, where applicable.
PRIVACY AND DATA COLLECTION
Data Protection:
Each Person (Epoints Rewards Limited) is committed to maintaining all data which we collect and process in accordance with the requirements of all applicable data protection legislation, including the General Data Protection Regulations (GDPRs) and the Data Protection Act 2018.
Each Person (Epoints Rewards Limited) will take reasonable steps to ensure that all personal data concerning End Users data is kept secure against unauthorised access, loss, disclosure or destruction.
Further details are contained within our Privacy Policy and Cookie Policy, links to which can be found at the footer of our website www.eachperson.com. By using Each Person (Epoints Rewards Limited) and/or otherwise providing us with your personal data you agree to the terms contained within our Privacy Policy and Cookie Policy.
Privacy Policy:
By participating in the Each Person Diesel Card you are an End user and you confirm that you have read, understand and agree to the terms and conditions contained within Our Privacy Policy, including, that you understand and agree amongst other things that:
Each Person (Epoints Rewards Limited) intend to process your personal data where there is a legitimate business interest to do so, which may include, sharing your personal data with any necessary third parties, to provide you with the goods and/or services you order;
and Each Person (Epoints Rewards Limited) may communicate with End users where there is a legitimate business interest to do so. This will include sending End users;
Operational Communications - for example for customer care purposes or to keep you updated about the progress of your order, when it will be delivered and thereafter any changes to the products and services ordered;
Marketing Communications – for example to provide you with information about other products and services.
In accordance with Our Privacy Policy, if you do not wish to be contacted by Each Person (Epoints Rewards Limited for marketing purposes, you may “opt-out” at any time.
PAYMENTS AND BILLING
Guarantee of Prepayment Protection: Each Person has entered into a Declaration of Trust with MBIMBO Ltd in respect of The Diesel Card. Any prepayments made by End users in accordance with clause 5 below shall, for the purpose of receiving and holding such prepayments only, be received and held by Each Person (Epoints Rewards Limited).
CHANGES TO TERMS AND CONDITIONS
By using the Each Person Diesel Card, the Cardholder acknowledges and agrees to abide by these terms and conditions. The Issuer (Each Person) reserves the right to modify or amend these terms and conditions at any time, and such modifications will be effective upon notification to the Cardholder.
TERMINATION OF SERVICES
Grounds for Service Termination: The circumstances under which the service provider can terminate services include, but are not limited to, the following:
1. Violation of the Terms of Service or any applicable policies.
2. Non-payment of fees or charges.
3. Breach of legal obligations or regulations.
4. Suspicion of fraudulent or malicious activity.
5. Maintenance or operational requirements necessitating service discontinuation.
6. Force majeure events that prevent service provision.
User Termination Rights:
Users have the right to terminate services under the following conditions:
1. Voluntary termination by the user without violating any contractual obligations.
2. Expiry of the agreed-upon service term or subscription period.
3. User Termination Rights: Users have the right to terminate services under the following conditions:
4. Voluntary termination by the user without violating any contractual obligations
5. Expiry of the agreed-upon service term or subscription period.
6. Compliance with any notice or cancellation requirements outlined in the Terms of Service.
7. Other termination rights specified in the user agreement.
CONTACT INFORMATION
Please provide any communications or complaints to Customer Support Team:
Telephone: 0118 230 5531
9am to 5pm Monday to Friday
Postal address: 8A Denmark Street, Wokingham, Berkshire, RG40 2BB
Email: support@eachperson.com
ERL website: www.eachperson.com